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Local Ordering Information

Local Pickup Order FormDelivery Fees Setup FeesMaintenance
Consultations and Site AnalysisReturn PolicyWarranty

Full Rain Harvesting systems and stands are only available for local pickup with an appointment at 9515 NE Skidmore St. or delivery within and beyond Portland/Vancouver metro. We build your system to order, subject to materials availability. Once you receive your estimate, please mail the deposit to John Elliotte at 4515 N. Interstate Ave. Apt. 2 Portland OR 97217.

We keep rain harvesting accessories (Timers, Wedges, Stormwater Managers, and Bung Wrenches), plus Recycled Barrels, in stock at the Home Office, available for local pickup. All local pickups (at the Home Office address, below) are by appointment only.

Local Pickup

When your product is ready, you will be contacted to make arrangements for pickup.

Portland Home Office
4515 N. Interstate Ave
Portland, OR 97217
Rain Barrel Manufactory
9515 NE Skidmore St.
Portland, OR 97220

You must make an appointments to pick up your product(s). Do not show up unannounced. If for some reason you are unable to keep your appointment, please call 503-752-4398 to let us know and to reschedule. If you do, at any time, "no-show" and/or "no-call," please be aware that there will be an added charge on your invoice.

Please use the order form below for your orders, requests, or questions.

Submit your requests with your full delivery address using the order form below. We'll let you know how much delivery will be and your total payment due. For local pickups we only accept cash, checks, or money orders at this time. Sorry, no plastic. You may send a check to John Elliote at 4515 N. Interstate Ave. Apt. 2 Portland OR. 97217.

Be sure to check out all our services below the order form.

Placing a Local Order

Our ordering form is temporarily down for repair (if you used it recently and didn't hear from us, email us at the address below!).

In the meantime, click this link to open an email to us, and send us the following information:

Your full name
Your email address and telephone number
Your order or request, including your full delivery address
And whether you'll need setup services.

After you draft the email read Delivery & Setup Fees, below, for important payment information.

We will contact you within 24 hours of receiving your order with delivery address.
Thank you for your order!

 

Delivery Fees

Delivery is $40 - $95 (weight) + $0.90 per mile (distance) up to 25 miles.
Beyond that is $1.25 per mile
.

(Starting from 9515 NE Skidmore St.)

Setup & Installation Fees

Open top systems: $70 (single or double) or $85 (triple or quadruple). Add $15 for two story buildings. Includes placement, assembly, and reconfiguring the downspout (2 or 3 ft. stands). Rain Chained Barrels $50 (single or double) or $75 (triple or quadruple).

Open Top Blocked Beauties: $75 - $90 (1 to 6 barrels). Includes downspout  reconfiguring. Rain Chained Barrels $50 (single or double) $75 - $90 (3 - 6 barrels).

Installation for 2" x 3" Vinyl, Aluminum, or Galvanized Steel (single story) Downspouts: $65, Parts and labor included.

Concrete Pavers for systems with stands: Single barrel system $110, double barrel $190-$280, triple $270-$350 and quadruple $320. Includes poly edging, anchoring spikes, leveling sand and/or gravel, weed barrier, and labor.

Maintenance

Repair work: First month is free, if you bought the system from us and we installed it. This includes plumbing, structural, and diverter problems. After one month or if it's not one of our rain barrels or if you installed it, cost is $50 + parts + mileage (within the metro area).

Pressure wash: $50 to $300 per system + mileage. Fee based on size, disassemble time, and how contaminated your rain barrels are (within the metro areas only).

Consultations and Site Analysis

$45 for up to 30 miles, anything beyond that is $1.25 per mile.

To request a consultation, fill out the form above and we'll set up a day and time that are convenient for you. Once there, we evaluate your site to determine optimal placement of rain harvesting systems and system components. Note: Masks are optional.

If at the end of the consultation you haven't decided what you want, you can make a payment at that point. If you decide to move forward I will email you an estimate, and after an agreement has been made a deposit is required to start the process. Once we build your rain barrel system we can schedule a delivery and installation time.

Return Policy

All returned Rain Barrel Systems (in good condition) will be charged a 50% restocking fee off the purchase price, up to 90 days.
(Deposits are non-refundable)

Delivery fees apply to pick-ups as well.

Diverters that have been installed can NOT be returned.

No returns on items that are on sale.

All new/unused or defective products must be returned within the period specified.
If there is no stipulated date, then items returned within 30 days of purchase will be charged a 25% restocking fee, after 30 days, it will be 35%.
Shipping charges are not refundable.
When returning items via mail, include your invoice or a copy of it and a written reason for return,
along with the merchandise in its original packaging. Please indicate if you would prefer exchange or refund.

Warranty

Any liability of Rainbarrel Man Co. is limited to the replacement of defective products or their purchase price (minus 25% of refund if not returning item).
Abuse, misuse and neglect of products shall not be covered under any warranty or return policy.
The replacement will be covered for the remainder of the warranty period dating from the original purchase.
Rainbarrel Man Co. is NOT responsible for any items that may have frozen and burst due to neglect.

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